Futura Retail Solutions Ltd

PC-PoS wins another major Reseller

Futura Company Background
Futura has been dedicated to serving the needs of retailers in the UK for over 10 years.The Berkshire-based operation is supported by an international business with turnover of over £8 million and over 120 employees. Retailers benefit from extensive support and comprehensive training from a UK team well-versed in the needs of the UK retail community. Thousands of retailers ranging from small retailers with big plans to the larger chains with complex needs are using Futura software to make a real difference to their margins, merchandise management and marketing, with 15,000 retail outlets across the world building their future with Futura – including Museum shops, jewellers, department stores, fashion outlets; the variety of the retail world is astounding.

New Distributor
Futura have replaced their distribution with PC-PoS (UK) Ltd; one of the worlds largest suppliers of PoS solutions and peripheral equipment for retail, hospitality and leisure markets. John James, Director of Futura Retail Solutions Ltd comments on the new partnership, “With PC-PoS having over 10 years experience as a distributor within the Retail industry, they have the knowledge and expertise to meet Futura’s requirements.They not only offer innovative Retail hardened tills, advanced technology, fast delivery and quality service but also fill us with complete confidence of providing exactly what we need, when we need it!”

The Hardware Solution
Futura’s objective was to enhance their point-of-sale hardware offerings.The criterion was a hardware solution that offered performance, reliability and sophisticated technology whilst remaining cost effective. PC-PoS’ offering met the request… the DigiPoS PowerPoS solution was the perfect match! PC-PoS combined the hardware solution with a tailored selection of premium peripherals from leading manufacturers.

Value Add Services
The benefit of PC-PoS services was seen as a major contribution by Futura.The Total Services Programme, which consists of preparation of the solution prior to shipment, was regarded as extreme value-add eliminating this timely process for Futura.The procedure involved golddisking Futura’s software onto the hardware solution and various bench testing which was approved by the technical team at Futura.

Sales Product & Services Training
A comprehensive suite of training proved valuable for Futura.The training consisted of hardware sales training including features and benefits and full in-house technical training on the solution.This already proved fundamental with new sales, installations and maintaining the hardware.

Positive Alliance
Over the past nine months Futura have been selling the hardware solution to new customers and upgrading existing customers. Jon Sansom, PC-PoS Sales Director comments,“We are extremely pleased with the new partnership with Futura, and are particularly confident with being able to continuously provide Futura with hardware solutions and services to meet their business needs. PC PoS pride themselves on being customer driven, not only offering idyllic hardware solutions but also added value services”.